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Tell Us What Is Going On.

Need help with your account, workout logs, app access, or something that does not look right? Open a support ticket and our team can route it to the right place quickly.

Most replies arrive within one business day. For faster help, check the quick resources and help topics while your request is being reviewed.

Support Hours

Monday to Friday, 9:00 AM to 5:00 PM

Email

support@trainalong.com

Status

Platform updates and incident notices are posted in app and by email.

Create a support ticket

Share a few details so we can help faster.

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Popular Topics

  • Password resets and sign-in issues
  • Missing workout history
  • Managing subscriptions

Before You Submit

  • Include the email tied to your account.
  • Describe the problem.
  • Add device details.