Wrote articles for publication in the Times' two weekly lifestyles publications, The Weekend Times and Life and Times. Writing each article involved interviewing subjects, doing research on the topic, and composition of the piece. Interns are treated as staff writers, so each piece is held to a high standard. In addition, I edited videos for the company, which were posted to the AccessNepa Facebook page and website.
Student Support Specialist -- King's College IITS
Troubleshot and resolved hardware and software issues for personal and office computers, printers, and projectors. Assisted in organizing and executing mass replacements of hardware during non-school breaks. Worked in an office environment taking phone calls of requests of end users, both student and faculty, while taking proper notes of each call.
Communicateed with end users professionally and respectfully both over the phone and in-person, never inadvertently belittling those who request assistance.